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A Provider Response to the Failings of the Care Regulator

In response to the damning recent report on the care regulator, Professor Martin Green OBE, Chief Executive of Care England, said,

 

“It is clear that the report has listened to the voices of care providers, resulting in a clear set of recommendations. This report acknowledges the severe and systemic problems that sit at the very heart of CQC and gives a specific set of steps that the regulator must take to improve performance and re-establish the sector’s long-eroded trust.

 

This is going to be a long and difficult journey for CQC, but one that is entirely necessary. Care England stands ready to work with the regulator to help them deliver an effective and supportive regulatory system that will be the cornerstone of public protection and delivers fair judgements across health and social care.

 

CQC must embark on a radical improvement program that should not only include some tangible improvements in their performance, but also needs to move away from a culture of blame. We all want proportionate and effective regulation, and the challenge now is for CQC to take action and work with organisations across the sector to deliver it."

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